While the vast majority of players on our site or any online gaming site play for entertainment and are able to stay in control of their play, there will be a small minority who are unable to do so. To give yourself the best opportunity of staying in control of your play, please remember these issues:
In addition to noting the money you spend when gaming, please keep note of the time you spend when gaming as well.
Even though Casino Rank provide services for your entertainment, we acknowledge and appreciate that online gaming can cause issues or problems for some people. The likely problems range from spending too much money to developing a strong gambling addiction. We are fully committed to building a responsible environment for all of our games and we follow and maintain industry standards with respect to these requirements.
One way that a player can feel more in control of their gaming is through placing limits on how much they are able to deposit and we can assist with this. Players can set limits on a daily, weekly and even monthly basis and any request to reduce your limit will take place straight away. A request to raise this limit will require a minimum of 24 hours to be activated. Online casinos customer support staff can provide further information about setting deposit limits.
In addition to helping you set deposit limits you are comfortable with, we can help you imposed a period of self-exclusion from the site. Again, our customer support staff will be more than happy to provide any assistance you may need in this regard.
The most common self-exclusion periods involve a brief cooling period, of at least 24 hours, or a more sever period of self-exclusion with a minimum of 6 months. Taking these options will leave you unable to log in to your account and we also do our best to prevent you from receiving promotional material or any other communications from ourselves during your period of self-exclusion. Again, our customer support staff members are available around the clock if you require assistance in setting up a period of self-exclusion.
At Casino Rank, we fully support the minimum age of being able to play casino games and the very minimum age for players is 18 years old. However, with certain jurisdictions carrying an older minimum age level for players, we will acknowledge whichever restriction is the greater.
We ensure we do not promote our services to children not do we encourage children to visit out site. We utilise a number of verification procedures to be able to identify any potential underage players or visitors on site. We also acknowledge that with family computers, laptops or mobile devices being available to different family members, we are keen to work alongside our users to ensure that only responsible adults or guardians gain access to the site while under-age users are protected from gaming and gambling. If you require further assistance in preventing your children from accessing our site, there are a number of software filters which will block access to underage users.
If you want to learn more about or if you think you may have a gambling problem please visit the following links:
GamCare -- www.gamcare.org.uk
Gamble Aware -- www.begambleaware.org
Gamblers Anonymous -- www.gamblersanonymous.org.uk